Shipping & Delivery

Shipping Policy

Below you will find the average delivery times for all our packages:

  • After placing an order, we need 1 to 3 business days to process it. On weekdays, delivery usually takes one business day, but if the order is placed on Friday evening or over the weekend, delivery may take a little longer.
  • Once processed, the order is shipped and delivery usually takes 6-12 business days, depending on the delivery destination. We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or comments, please contact our customer service.

Cancelling an order

Once the order has been placed, you have one hour to decide whether you want to cancel it. After that, our automated systems immediately prepare the order for shipment. Unfortunately, it is therefore not possible to cancel an order that has been placed after 1 hour. If you have any doubts about the product you have received, we offer you a hassle-free returns process. You have the right to return your order and receive a refund within 30 days of receipt.

Shipping costs

We cover the shipping costs for every order. There is no minimum order value.

Origin of products

Curlic works with a worldwide network of suppliers to provide quality products at competitive prices. We understand that you may wonder about the origin of our products, but we assure you that we adhere to strict international standards. Each product is carefully inspected and tested before shipment, and we only work with reliable manufacturers that are committed to providing excellent quality. Our goal is to provide you with the best products you can't find in stores, at the best price. Your satisfaction and peace of mind are our top priority.

Do you have questions about your order?

First, check our FAQ page. The answer to your question is likely to be there. If not, contact us via our contact page.

Customer service availability

Our customer service team is available 7 days a week and aims to respond within 24 hours.

Monday: 09:00 - 17:00 CET

Tuesday: 09:00 - 17:00 CET

Wednesday: 09:00 - 17:00 CET

Thursday: 09:00 - 17:00 CET

Friday: 09:00 - 17:00 CET 

Saturday: 09:00 - 17:00 CET

Sunday: 09:00 - 17:00 CET